See your Primary Care Manager (PCM) for care or a referral to care.
Main Phone: (229) 639-8663
Phone: (229) 639-7886 and ask for Customer Relations, or email.
Phone: (229) 639-7871
In an emergency, call 911 or go to your nearest Emergency Room (Branch Health Clinic Albany doesn't have an E.R.). For urgent care, call our Appointment Line or Nurse Advice Line.
Serves active duty families with special health and education needs.
Phone: (229) 639-7497
Adults and children can be assigned to a Primary Care Manager (PCM) in Family Medicine: (229) 639-7884 / 7886.
Family Medicine has one Medical Home Port Team: Olive Team. It is the central resource for your health needs: urgent, preventive, and routine.
For our Appointment Lines, 24/7 Nurse Advice Line, TRICARE Online Patient Portal, secure email messaging, and Pharmacy Home Delivery, please see the Getting Care page.
Offers individual and group classes, including: tobacco cessation, weight management, health fitness, and nutrition. Please stop by, call, or make an appointment.
Phone: (229) 639-9227 / 7251
Phone: (229) 639-7838
Phone: (229) 639-5976 / 7884
Phone: (229) 639-5557
Phone: (229) 639-9227
See the TRICARE Formulary (list of medicines). Find out more about the TRICARE Formulary. View Naval Hospital Jacksonville's / Branch Health Clinic Albany's formulary.
Skip the trip, with medications delivered to your home. Includes refills by mail, phone, or online; and an automatic-refill option. Active duty have no co-pay. For other patients, your co-pay is for a 90-day supply. So it’s about 1/5 the cost of TRICARE retail pharmacies for generics, and about 1/3 the cost of TRICARE retail pharmacies for brand-names. To change your prescription to Home Delivery, visit Express Scripts, or download the Express Scripts app, or call (877) 363-1303.
You can receive up to a 90-day supply (for most medications) with no co-pay.
Call (800) NAV-PHAR (800-628-7427), or refill online at www.TRICAREonline.com. You’ll need your prescription number (on the label) and the last four digits of the sponsor's social security number.
This option provides up to a 30-day supply, with a co-pay for each 30-day supply. (Active duty have no co-pay.) To find out more, contact Express Scripts at (877) 363-1303 or www.express-scripts.com/TRICARE.
Contact us to report concerns about insects or conditions at on-base facilities.
Phone: (229) 639-6606
Phone: (229) 639-7886
Phone: (229) 639-5252
Required for active duty (and accompanying family members) with orders to an operational platform or isolated duty. This process should begin as soon as you receive orders.
Phone: (229) 639-7886
Open 24/7, including federal holidays. For clinical advice or help finding urgent care, contact the Nurse Advice Line. Call 800-TRICARE (800-874-2273), or for web chat or video chat, visit www.mhsnurseadviceline.com.
Visit TRICARE at www.TRICARE.mil or call (800) 444-5445 (Humana Military), to find out about benefits, claims, transferring your TRICARE enrollment to this region, Primary Care Manager (PCM) assignments, TRICARE plans (Prime, Select, TRICARE for Life, TRICARE Young Adult, etc.), and dental plans. Or contact our HBA for local issues:
To manage your care online (book appointments, refill prescriptions, see lab results), visit the TRICARE Online Patient Portal at www.TRICAREonline.com.
To securely email your care team (for non-urgent issues), sign up at www.TOLsecuremessaging.com.
Appointments for first and second doses of COVID-19 vaccine can be made using the DHA COVID-19 Vaccine Appointment Portal https://informatics-stage.health.mil/COVAX/
or by calling 229-639-5997.
-- COVID-19 vaccines are not available by walk-in.
-- Regardless of vaccination status, face masks are required when visiting the clinic.
The DOD already requires all ADSMs to get other types of vaccines before they join the military. There are very narrow religious and medical exemptions available on a case-by-case basis. If you have questions, contact your unit commander.
Assists wounded warriors and their families with navigating TRICARE, Medicare, and Veterans Affairs health systems; medical equipment; behavioral health; resources (food, shelter, transportation); and transitional care when relocating. Call (888) 4GO-WNAP (888-446-9627), visit: www.humanamilitary.com/beneficiary/plans-and-programs/wnap/, or email: email@example.com.
Coordinates the non-medical care of seriously wounded, ill, and injured sailors and Coast Guardsmen; and provides resources to their families. Visit: www.navywoundedwarrior.com or call (904) 542-9581.