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Clinics

Branch Health Clinic Albany

Appointments

(229) 639-7886

Behavioral Health / Mental Health

See your Primary Care Manager (PCM) for care or a referral to care.

Case Management

Main Phone: (229) 639-8663

CO's Care Line

(904) 542-2273

Customer Relations

Phone: (229) 639-7886 and ask for Customer Relations, or email.

Dental:

Phone: (229) 639-7871

Emergency and Urgent Care

In an emergency, call 911 or go to your nearest Emergency Room (Branch Health Clinic Albany doesn't have an E.R.).  For urgent care, call our Appointment Line or Nurse Advice Line.

Exceptional Family Member Program (EFMP)

Serves active duty families with special health and education needs.

Phone: (229) 639-7497

Family Medicine

Adults and children can be assigned to a Primary Care Manager (PCM) in Family Medicine: (229) 639-7884 / 7886.

Family Medicine has one Medical Home Port Team: Olive Team. It is the central resource for your health needs: urgent, preventive, and routine.

  • Our team partners with you.
  • You can choose your PCM.
  • We work with you to coordinate care (including specialty care).
  • We connect you and your family to information and support.
  • You and your PCM work together to develop a plan of care. This includes:
    • tests and treatment;
    • short-and long-term goals.
  • A second opinion is available in our clinic.

For our Appointment Lines, 24/7 Nurse Advice Line, TRICARE Online Patient Portal, secure email messaging, and Pharmacy Home Delivery, please see the Getting Care page.

Health Promotions

Offers individual and group classes, including:  tobacco cessation, weight management, health fitness, and nutrition.  Please stop by, call, or make an appointment.

Phone: (229) 639-9227 / 7251

Immunizations

Phone: (229) 639-7838

Laboratory

Phone: (229) 639-7838

Medical Records

Phone: (229) 639-5976 / 7884

Occupational Health

Phone: (229) 639-5557

Periodic Health Assessment (PHA) / Pre- and Post-Deployment Health

Phone: (229) 639-5980

Pharmacy

See the TRICARE Formulary (list of medicines).  Find out more about the TRICARE Formulary. View Naval Hospital Jacksonville's / Branch Health Clinic Albany's formulary.

Pharmacy Home Delivery

Skip the trip, with medications delivered to your home.  Includes refills by mail, phone, or online; and an automatic-refill option.  Active duty have no co-pay.  For other patients, your co-pay is for a 90-day supply.  So it’s about 1/5 the cost of TRICARE retail pharmacies for generics, and about 1/3 the cost of TRICARE retail pharmacies for brand-names.  To change your prescription to Home Delivery, visit Express Scripts, or download the Express Scripts app, or call (877) 363-1303.

Our Pharmacy

You can receive up to a 90-day supply (for most medications) with no co-pay.

Refills

Call (800) NAV-PHAR (800-628-7427), or refill online at www.TRICAREonline.com. You’ll need your prescription number (on the label) and the last four digits of the sponsor's social security number.

BHC Albany Pharmacy

(229) 639-7809 / 7841
Monday - Friday: 8 a.m. – noon and 1 - 3:30 p.m.

TRICARE Retail Pharmacy Network

This option provides up to a 30-day supply, with a co-pay for each 30-day supply.  (Active duty have no co-pay.)  To find out more, contact Express Scripts at (877) 363-1303 or www.express-scripts.com/TRICARE.

Preventive Medicine / Environmental Health

Contact us to report concerns about insects or conditions at on-base facilities.

Phone: (229) 639-6606

Radiology

Phone: (229) 639-7838

Sick Call

Phone: (229) 639-7886

Substance Abuse Rehabilitation Program

Phone: (229) 639-5252

Suitability Screening

Required for active duty (and accompanying family members) with orders to an operational platform or isolated duty.  This process should begin as soon as you receive orders.
Phone: (229) 639-7886

Nurse Advice Line (24/7)

Open 24/7, including federal holidays. For clinical advice or help finding urgent care, contact the Nurse Advice Line.  Call 800-TRICARE (800-874-2273), or for web chat or video chat, visit www.mhsnurseadviceline.com.

TRICARE Health Benefits Advisor (HBA)

Visit TRICARE at www.TRICARE.mil or call (800) 444-5445 (Humana Military), to find out about benefits, claims, transferring your TRICARE enrollment to this region, Primary Care Manager (PCM) assignments, TRICARE plans (Prime, Select, TRICARE for Life, TRICARE Young Adult, etc.), and dental plans. Or contact our HBA for local issues:

(229) 639-5544

TRICARE Online Patient Portal

To manage your care online (book appointments, refill prescriptions, see lab results), visit the TRICARE Online Patient Portal at www.TRICAREonline.com.

TRICARE Online Patient Portal - Secure Email Messaging

To securely email your care team (for non-urgent issues), sign up at www.TOLsecuremessaging.com.

Virtual Visits

Navy Care offers a live, virtual visit with a clinician — on your smartphone, laptop, or computer.  You can use it from home, work, or wherever you want to receive care.  It's private, secure, and free.

Please register today for Navy Care, so it’s ready when you need care.

Visit the website, or download the “Navy Care” app on your mobile device – for ioS or Android.

To make an appointment, call your clinic’s appointment line (as usual) and we’ll set up a virtual visit.

Warrior Navigation & Assistance Program (WNAP)

Assists wounded warriors and their families with navigating TRICARE, Medicare, and Veterans Affairs health systems; medical equipment; behavioral health; resources (food, shelter, transportation); and transitional care when relocating.  Call (888) 4GO-WNAP (888-446-9627), visit: www.humanamilitary.com/beneficiary/plans-and-programs/wnap/, or email: wnap@humana.com.

Wounded Warrior - Safe Harbor

Coordinates the non-medical care of seriously wounded, ill, and injured sailors and Coast Guardsmen; and provides resources to their families.  Visit:  www.navywoundedwarrior.com or call (904) 542-9581.

Contact Us

Appointments

(229) 639-7886

Phone

(229) 639-7886

Location

Aboard MCLB Albany
Building 7000
814 Radford Blvd.
Albany, GA 31704
Don't forget to keep your family's information up-to-date in DEERS.