Health Services

Beginning July 11, same-day prescription processing will no longer be available at our Satellite Pharmacy (located by NEX). 

Satellite Pharmacy will offer pick-up service for prescriptions already processed through:
· Called in refills.
· Electronically through our Pharmacy call center (904) 542-7405 | 7406 | 1540.
· Previous day drop off.
 All services will be offered at our  Main Hospital Pharmacy (1st floor)
Monday - Friday,  7:30 a.m.– 4 p.m.
 Thank you for your flexibility!

 
Pharmacy

See the TRICARE Formulary (list of medicines). Find out more about the formulary here. View Naval Hospital Jacksonville's formulary.

Pharmacy Home Delivery

Skip the trip, with medications delivered to your home. Includes refills by mail, phone, or online; and an automatic-refill option.  Active duty have no co-pay. For other patients, your co-pay is for a 90-day supply.  So it’s about 1/5 the cost of TRICARE retail pharmacies for generics, and about 1/3 the cost of TRICARE retail pharmacies for brand-names.  To change your prescription to Home Delivery, visit Express Scripts, or download the Express Scripts app, or call (877) 363-1303.

TRICARE Online Patient Portal

To manage your care online (book appointments, refill prescriptions, see lab results), visit the TRICARE Online Patient Portal at www.TRICAREonline.com.

Electronic Prescription (ERx)

  How to get an ERx:

  •  Ask your doctor to send your prescription electronically to Naval Hospital Jacksonville’s Satellite Pharmacy at : DoD JACKSNVLE SATL ePhcy, NCPDP #1001510.
  • Call the Pharmacy Call Center at 904-542-1540 and select option 2 to speak to a pharmacy representative, and activate your prescription. You will only have to come to the pharmacy just to pick up your medications.
 Our Pharmacies
When using our hospital or branch health clinic pharmacies, you can receive up to a 90-day supply (for most medications) with no co-pay. We also offer text alerts for pick-up.

Refills

Call (800) NAV-PHAR (800-628-7427), or refill online at www.TRICAREonline.com. You’ll need your prescription number (on the label) and the last four digits of the sponsor's social security number.

Hospital

Call Center 

(904) 542-7405 | 7406 | 1540
Monday - Friday: 7:30 a.m. - 4 p.m.
 

Main Pharmacy (Central Tower, 1st Floor)

(904) 542-7405
Monday - Friday: 7:30 a.m. - 4 p.m.
 

Satellite Pharmacy (by NAS Jax NEX)

Drive-Thru: Monday - Friday: 8 a.m. - 4 p.m., Saturday: 8 a.m. - 3 p.m.
Lobby: Monday - Friday : 8 a.m. - 4 p.m. 
 

TRICARE Retail Pharmacy Network 

This option provides up to a 30-day supply, with a co-pay for each 30-day supply.  (Active duty have no co-pay.)  To find out more, contact Express Scripts at (877) 363-1303 or www.express-scripts.com/TRICARE.

Points of Service

Hours 

Main Pharmacy
Monday - Friday: 7:30 a.m. - 4 p.m.
Call Center
Monday- Friday : 7:30 a.m. - 4 p.m.
Satellite Pharmacy (by NAS Jax NEX)*

Drive-Thru: Monday - Friday: 8 a.m. - 4 p.m., Saturday: 8 a.m. - 3 p.m.
Lobby: Monday - Friday: 8 a.m. - 4 p.m.
*Beginning July 11, same-day prescription processing will no longer be available at our Satellite Pharmacy (located by NEX).
 
 

Phone

Call Center

(904) 542-7405 | 7406 | 1540

Express Scripts Patient Line
(877) 363-1303

Location

Main Pharmacy
Central Tower, 1st Floor
Satellite Pharmacy

by NAS Jax NEX

Don't forget to keep your family's information up-to-date in DEERS.