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HomeClinicsBranch Health Clinic Mayport

Health Clinics

Branch Health Clinic Mayport

American Red Cross

Phone: (904) 270-4365

Appointments

Phone: (904) 270-3248

Aviation Medicine

Phone: (904) 270-4343

Behavioral Health / Mental Health

Phone: (904) 270-4280

Burial at Sea

Phone: (904) 270-4212

Case Management

Phone: (904) 270-4294 / 4341

CO's Care Line

Phone: (904) 542-2273

Customer Relations

Phone: (904) 270-4303 and ask for Customer Relations, or email.

Dental

Phone: (904) 270-4460

Emergency and Urgent Care

In an emergency, call 911 or go to your nearest Emergency Room.  (Branch Health Clinic Mayport doesn't have an E.R.)  For urgent care, call our Appointment Line or Nurse Advice Line.

Exceptional Family Member Program (EFMP)

Serves active duty families with special health and education needs.
Phone: (904) 270-4250

Family Medicine

Adults and children can be assigned to a Primary Care Manager (PCM) in Family Medicine:  (904) 270-4270 (Gray Team) / (904) 270-4220 (Orange Team) 

Family Medicine has two Medical Home Port Teams:  Gray and Orange Teams.  It is the central resource for your health needs:  urgent, preventive, and routine.

  • Our team partners with you.
  • You can choose your PCM.
  • We work with you to coordinate care (including specialty care).
  • We connect you and your family to information and support.
  • You and your PCM work together to develop a plan of care. This includes:
    • tests and treatment;
    • short-and long-term goals.
  • A second opinion is available in our clinic.

For our Appointment Lines, 24/7 Nurse Advice Line, TRICARE Online Patient Portal, secure email messaging, and Pharmacy Home Delivery, please see the Getting Care page.

Health Promotions

Offers individual and group classes, including:  tobacco cessation, weight management, health fitness, and nutrition.  Please stop by, call, or make an appointment.
Phone: (904) 270-5251

Immunizations

Phone: (904) 270-4305 / 5159

Laboratory

(904) 270-4302 / 4218

Lactation Nurse

Our hospital is designated "Baby Friendly" by Baby Friendly USA.  We're proud to support babies and moms.

Phone: (904) 270-4289

Medical Records

Phone: (904) 270-4242

Mental Health / Behavioral Health

Phone: (904) 270-4280

Obstetrics & Gynecology (OB / GYN)

Services include cancer screenings, contraception, prenatal care, and management of menstrual disorders.  For educational classes on pregnancy, birth, and newborns, call (904) 542-BABY (2229).
Walk-In Same-Day Contraception Clinic:  Wednesdays (7:30 – 10:30 a.m. and 1 – 3 p.m.).
Phone: (904) 270-4270 / 4209

Occupational Health

Phone: (904) 270-4346

Optometry

Phone: (904) 270-4328

Pediatrics

Children can be assigned to a Primary Care Manager (PCM) in Pediatrics:  (904) 270-4210

Pediatrics has one Medical Home Port Team:  Pink Team.  It is the central resource for your child's health needs:  urgent, preventive, and routine.

  • Our team partners with you.
  • You can choose your PCM.
  • We work with you to coordinate care (including specialty care).
  • We connect you and your family to information and support.
  • You and your PCM work together to develop a plan of care.  This includes:
    • tests and treatment;
    • short-and long-term goals.
  • A second opinion is available in our clinic.

For our Appointment Lines, 24/7 Nurse Advice Line, TRICARE Online Patient Portal, secure email messaging, and Pharmacy Home Delivery, please see the Getting Care page.

Periodic Health Assessment (PHA) / Pre- and Post-Deployment

Phone: (904) 270-4401

Pharmacy

See the TRICARE Formulary (list of medicines).  Find out more about the formulary here. View Naval Hospital Jacksonville's / Branch Health Clinic Mayport's formulary.

Pharmacy Home Delivery

Skip the trip, with medications delivered to your home.  Includes refills by mail, phone, or online; and an automatic-refill option.  Active duty have no co-pay.  For other patients, your co-pay is for a 90-day supply.  So it’s about 1/5 the cost of TRICARE retail pharmacies for generics, and about 1/3 the cost of TRICARE retail pharmacies for brand-names.  To change your prescription to Home Delivery, visit Express Scripts, or download the Express Scripts app, or call (877) 363-1303.

Our Pharmacies

You can receive up to a 90-day supply (for most medications) with no co-pay.

Refills

Call (800) NAV-PHAR (800-628-7427), or refill online at www.TRICAREonline.com. You’ll need your prescription number (on the label) and the last four digits of the sponsor's social security number.

BHC Mayport Pharmacies

Main Pharmacy:
(904) 270-4205 / (904) 250-6182  Monday - Thursday:  7:30 a.m. - 5:30 p.m.  Friday:  7:30 a.m. - 4 p.m.
Drive-thru:
Monday - Friday:  7:30 a.m. - 4:30 p.m.

TRICARE Retail Pharmacy Network

This option provides up to a 30-day supply, with a co-pay for each 30-day supply.  (Active duty have no co-pay.)  To find out more, contact Express Scripts at (877) 363-1303 or www.express-scripts.com/TRICARE.

Physical Therapy (PT) & Occupational Therapy (OT)

Phone: (904) 270-4265

Podiatry

Phone: (904) 270-4238 (at Family Medicine)

Preventive Medicine / Environmental Health

Contact us to report concerns about insects or conditions at on-base facilities.
Phone: (904) 270-4346

Radiology

Phone: (904) 270-4223

Sick Call

Phone: (904) 270-4220

Sports Medicine

Phone: (904) 270-4265

Substance Abuse Rehabilitation Program

Phone: (904) 270-4280 / 4350

Suitability Screening

Required for active duty (and accompanying family members) with orders to an operational platform or isolated duty.  This process should begin as soon as you receive orders.

Phone: (904) 270-4401

Nurse Advice (24/7)

Open 24/7, including federal holidays.  For clinical advice or help finding urgent care, contact the Nurse Advice Line.  Call 800-TRICARE (800-874-2273), or for web chat or video chat, visit www.MHSNurseAdviceLine.com.

TRICARE Health Benefits Advisor (HBA)

Visit TRICARE at www.TRICARE.mil or call (800) 444-5445 (Humana Military), to find out about benefits, claims, transferring your TRICARE enrollment to this region, Primary Care Manager (PCM) assignments, TRICARE plans (Prime, Select, TRICARE for Life, TRICARE Young Adult, etc.), and dental plans.  Or contact our HBA for local issues:

(904) 270-4255

TRICARE Online Patient Portal

To manage your care online (book appointments, refill prescriptions, see lab results), visit the TRICARE Online Patient Portal at www.TRICAREonline.com.

TRICARE Online Patient Portal - Secure Email Messaging

To securely email your care team (for non-urgent issues), sign up at www.TOLsecuremessaging.com.

Virtual Visits

Navy Care offers a live, virtual visit with a clinician — on your smartphone, laptop, or computer.  You can use it from home, work, or wherever you want to receive care.  It's private, secure, and free.

Please register today for Navy Care, so it’s ready when you need care.

Visit the website, or download the “Navy Care” app on your mobile device – for ioS or Android.

To make an appointment, call your clinic’s appointment line (as usual) and we’ll set up a virtual visit.

Warrior Navigation & Assistance Program (WNAP)

Assists wounded warriors and their families with navigating TRICARE, Medicare, and Veterans Affairs health systems; medical equipment; behavioral health; resources (food, shelter, transportation); and transitional care when relocating.  Call (888) 4GO-WNAP (888-446-9627), visit: www.humanamilitary.com/beneficiary/plans-and-programs/wnap/, or email: wnap@humana.com.

Wounded Warrior - Safe Harbor

Coordinates the non-medical care of seriously wounded, ill, and injured sailors and Coast Guardsmen; and provides resources to their families.  Visit:  www.navywoundedwarrior.com or call (904) 542-9581.

Contact Us

Appointments

(904) 270-3248

Phone

(904) 270-4303

Location

Aboard NS Mayport
Building 2104
2104 Massey Ave.
Jacksonville, FL 32228

Don't forget to keep your family's information up-to-date in DEERS.