Health Services

Hospital Care and Surgery

These are our services for patients who need surgery or an overnight stay at our hospital. For birth services, please see the Women’s Health & Pregnancy drop-down.


To be admitted to the hospital for an overnight stay, you need to provide Admissions with:

  • Patient’s full name, date of birth, address, gender, religion, marital status
  • Patient’s military ID card
  • Sponsor’s name, rank, rate, social security number
  • Name and telephone number of person to be notified in case of emergency
  • Copy of your Advance Directive (such as a living will or durable power of attorney for health care), if you have one
  • If you have insurance besides TRICARE, then your health insurance card is needed.
  • If the admission is for a motor vehicle – related accident, then auto insurance information is also needed.
  • Collecting insurance information helps us recover medical costs. All funds recovered from insurance companies are used to improve patient services.
Hospital Central Tower, 2nd Floor, Room 2005 (Admissions) (904) 542-7811 / 7257.Open 24/7.

What To Bring and Not To Bring for an Overnight Stay at the Hospital

  • We suggest you bring: personal care items (such as pajamas, robe, slippers, toothbrush, toothpaste, shaving cream, razor). If you’re unable to bring sleepwear, we’ll supply it.
  • You can bring mobile phones, laptop computers, and tablets to access the wi-fi connection. (You’re liable for all personal electronics.)
  • Please don’t bring over $10 cash or valuables. Valuables will be inventoried and deposited in a safe, and you’ll withdraw them when you’re discharged. (We’re not responsible for valuables not deposited with the valuables custodian.)
  • Don’t bring any medicines (any prescriptions, or over-the-counter items like vitamins). Your doctor will prescribe all medicines you’ll use while you’re an inpatient. Don’t take anything else, as that can cause negative interactions.

Advance Directives

An advance directive (such as a living will) helps identify your medical, emotional, and spiritual wishes in case of serious illness.
Hospital Central Tower, 2nd Floor, Room 2005 (Admissions) (904) 542-7811.


Hospital Central Tower, 4th Floor, (904) 542-7632.

CSSR / Central Supply

If directed by your doctor, pick up your supplies here when you’re discharged.
Hospital Central Tower, 1st Floor, (904) 542-7333.


Hospital Central Tower, 3rd Floor, (904) 542-7806

Intensive Care Unit (ICU)

This is one of our inpatient units. It provides care to patients who need intermediate or intensive monitoring.
Hospital Central Tower, 3rd Floor, (904) 542-7640

Multi-Service Unit (MSU)

This is one of our inpatient units.  To ensure patient privacy, please check with the nursing station before entering a patient room.  Visiting children must be healthy and supervised by an adult at all times.  In some cases, we recommend that the very young or elderly not visit, so patients aren’t exposed to possible infection.  The number of visitors might be restricted, based on patient condition or room size.  Patient privacy is important to us, and we respect the patient’s right to request limits.
Hospital Central Tower, 7th Floor, (904) 542-7180.

Patient Administration

Hospital Central Tower, 2nd Floor, Room 2026, (904) 542-9212 / 7195

Rapid Response Team

If you have any concerns about yourself or a family member who is an inpatient (staying overnight for any reason, or in Same-Day Surgery), please discuss them with your nurse.If you or your family are still concerned, ask the nurse to activate the Rapid Response Team (RRT).RRT is a team of doctors, nurses, and specialists who assess the situation and help patients whose condition might be quickly worsening.
Hospital quarterdeck emergency phone: (904) 542-7878.

Same Day Surgery

If you’re scheduled for surgery, you’ll check-in through Same Day Surgery (check-in on the 3rd Floor), which provides care and support before and after surgery.
Hospital Central Tower, 4th Floor (check-in on 3rd Floor), (904) 542-7747.

Don't forget to keep your family's information up-to-date in DEERS.