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HomeClinicsBranch Health Clinic Jacksonville

Health Clinics

Branch Health Clinic Jacksonville

Appointments

(904) 546-7094

Aviation Medicine:

Appointment Line:  (904) 546-7130

Front Desk:  (904) 546-7097

Behavioral Health / Mental Health:

(904) 546-7099 / 7110 (Deployment Health Center)

Case Management:

(904) 546-7069

CO’s Care Line:

(904) 542-2273

Customer Relations:

(904) 546-7094 and ask for Customer Relations, or email.

Dental:

(904) 546-7100 / 7101 / 7102

Deployment Health Center:

Provides pre- and post-deployment services for all branches of active duty, active reserve, and National Guard (and families) across Florida and Georgia.  Also offers operational stress classes; individual, couples, and group treatment; and briefs and interventions for operational commands.

(904) 546-7099 / 7110

Emergency & Urgent Care:

In an emergency, call 911 or go to your nearest Emergency Room
(Branch Health Clinic Jacksonville doesn't have an E.R.; but Naval Hospital Jacksonville has an E.R. that's open 24/7.)  For urgent care, call our Appointment Line or Nurse Advice Line.

Exceptional Family Member Program (EFMP):

Serves active duty families with special health and education needs.

(904) 542-7348

Health Promotions / Wellness Center:

Offers individual and group classes, including:  tobacco cessation, weight management, health fitness, and nutrition. 

Hospital Building 867 (next to NAS Jacksonville Fitness Center)

(904) 542-5292

Immunizations:

(904) 546-7050

Laboratory:

(904) 546-7131 / 7104

Lactation Pod:

Breastfeeding is welcome at all of our facilities.  In addition, we offer a lactation pod that is accessible to strollers and wheelchairs. 

Medical Records:

(904) 546-7108 / 7109

Mental Health / Behavioral Health: 

(904) 546-7099 / 7110 (Deployment Health Center)

Occupational Health:

(904) 546-7113

Operational Forces Medical Liaison:

Serves as the primary point-of-contact for operational commands. Tracks inpatients and intensive outpatients until the service member is returned to their unit.
Hospital Central Tower, 2nd Floor, Room 2013A
(904) 542-9256
DSN: 942-9256
Cell: (904) 314-9235
 
Email (for program management, logistics, administrative support issues):
usn.jacksonville.navhospjaxfl.list.fleet-liaison@mail.mil
 
Email (for medical providers):
usn.jacksonville.navhospjaxfl.list.fleet-liaison-medical-officer@mail.mil

Optometry:

(904) 546-7129

Periodic Health Assessment (PHA):

Appointments:  (904) 546-7004

Pharmacy:

See the TRICARE Formulary (list of medicines).  Find out more about the formulary here. View Naval Hospital Jacksonville's / Branch Health Clinic Jacksonville's formulary.

Pharmacy Home Delivery:

Skip the trip, with medications delivered to your home.  Includes refills by mail, phone, or online; and an automatic-refill option.  Active duty have no co-pay.  For other patients, your co-pay is for a 90-day supply.  So it’s about 1/5 the cost of TRICARE retail pharmacies for generics, and about 1/3 the cost of TRICARE retail pharmacies for brand-names.  To change your prescription to Home Delivery, visit Express Scripts, or download the Express Scripts app, or call (877) 363-1303.

Our Pharmacies:

You can receive up to a 90-day supply (for most medications) with no co-pay.

Refills:

Call (800) NAV-PHAR (800-628-7427), or refill online at www.TRICAREonline.com.  You’ll need your prescription number (on the label) and the last four digits of the sponsor's social security number.

BHC Jax Pharmacy:

(904) 546-7186 (Active Duty only)

Satellite Pharmacy (by NAS Jax NEX):

Pick up refills, and new prescriptions from TRICARE network providers here.  (904) 542-1540

Lobby:
Monday - Friday: 8 a.m. - 5 p.m.
Drive-Thru:
Monday - Friday: 8 a.m. - 5 p.m.
Saturday: 8 a.m. - 3 p.m.

TRICARE Retail Pharmacy Network

This option provides up to a 30-day supply, with a co-pay for each 30-day supply.  (Active duty have no co-pay.)  To find out more, contact Express Scripts at (877) 363-1303 or www.express-scripts.com/TRICARE.

Pre- and Post-Deployment Health:

(904) 546-7047

Preventive Medicine / Environmental Health:

Contact us to report concerns about insects or conditions at on-base facilities:

(904) 546-7024 / 7027

Primary Care:

Active duty are assigned to a Primary Care Manager (PCM) in Primary Care:  (904) 546-7107

Primary Care has one Medical Home Port Team:  Silver Team.  It is the central resource for your health needs:  urgent, preventive, and routine.

  • Our team partners with you.
  • You can choose your PCM.
  • We work with you to coordinate care (including specialty care).
  • We connect you to information and support.
  • You and your PCM work together to develop a plan of care.  This includes:
    • tests and treatment;
    • short-and long-term goals.
  • A second opinion is available in our clinic.

For our Appointment Lines, 24/7 Nurse Advice Line, TRICARE Online Patient Portal, secure email messaging, and Pharmacy Home Delivery, please see the Getting Care page.

Radiology:

(904) 546-7112

Sick Call:

(904) 546-7094 / 7095 / 7107

Substance Abuse Rehabilitation Program:

(904) 546-6302

Suitability Screening:

Required for active duty (and accompanying family members) with orders to an operational platform or isolated duty.  This process should begin as soon as you receive orders.

(904) 546-7004

Nurse Advice (24/7):

Open 24/7, including federal holidays. For clinical advice or help finding urgent care, contact the Nurse Advice Line.  Call 800-TRICARE (800-874-2273), or for web chat or video chat, visit www.MHSNurseAdviceLine.com.

TRICARE Retail Pharmacy Network:

This option provides up to a 30-day supply, with a co-pay for each 30-day supply.  (Active duty have no co-pay.)  To find out more, contact Express Scripts at (877) 363-1303 or www.express-scripts.com/TRICARE.

TRICARE Health Benefits Advisor (HBA):

Visit TRICARE at www.TRICARE.mil or call (800) 444-5445 (Humana Military), to find out about benefits, claims, transferring your TRICARE enrollment to this region, Primary Care Manager (PCM) assignments, TRICARE plans (Prime, Select, TRICARE for Life, TRICARE Young Adult, etc.), and dental plans.  Or contact our HBA for local issues:  Hospital Central Tower, 1st Floor, by our galley:

(904) 542-9165

TRICARE Online Patient Portal:

To manage your care online (book appointments, refill prescriptions, see lab results), visit the TRICARE Online Patient Portal at www.TRICAREonline.com.

TRICARE Online Patient Portal - Secure Email Messaging:

To securely email your care team (for non-urgent issues), sign up at www.TOLsecuremessaging.com.

Virtual Visits:

Navy Care offers a live, virtual visit with a clinician — on your smartphone, laptop, or computer.  You can use it from home, work, or wherever you want to receive care.  It's private, secure, and free.

Please register today for Navy Care, so it’s ready when you need care.

Visit the website, or download the “Navy Care” app on your mobile device – for ioS or Android.

To make an appointment, call your clinic’s appointment line (as usual) and we’ll set up a virtual visit.

Warrior Navigation & Assistance Program (WNAP):

Assists wounded warriors and their families with navigating TRICARE, Medicare, and Veterans Affairs health systems; medical equipment; behavioral health; resources (food, shelter, transportation); and transitional care when relocating.  Call (888) 4GO-WNAP (888-446-9627), visit:  www.humanamilitary.com/beneficiary/plans-and-programs/wnap/, or email:  wnap@humana.com.

 

Wounded Warrior - Safe Harbor: 

Coordinates the non-medical care of seriously wounded, ill, and injured sailors and Coast Guardsmen; and provides resources to their families.  Visit:  www.navywoundedwarrior.com or call (904) 542-9581.

Contact Us

Appointments:

(904) 546-7094

Phone

(904) 546-7094

Location

Aboard NAS Jacksonville

Building 964 (corner of Enterprise Ave., Ajax St. and Birmingham Ave.)
Jacksonville, FL. 32214

Don't forget to keep your family's information up-to-date in DEERS.