Appointment Line: (904) 546-7130
Front Desk: (904) 546-7097
(904) 546-7099 / 7110 (Deployment Health Center)
(904) 546-7094 and ask for Customer Relations, or email.
(904) 546-7100 / 7101 / 7102
(904) 546-7099 / 7110
In an emergency, call 911 or go to your nearest Emergency Room
(Branch Health Clinic Jacksonville doesn't have an E.R.; but Naval Hospital Jacksonville has an E.R. that's open 24/7.) For urgent care, call our Appointment Line or Nurse Advice Line.
Serves active duty families with special health and education needs.
Offers individual and group classes, including: tobacco cessation, weight management, health fitness, and nutrition.
Hospital Building 867 (next to NAS Jacksonville Fitness Center)
(904) 546-7131 / 7104
Breastfeeding is welcome at all of our facilities. In addition, we offer a lactation pod that is accessible to strollers and wheelchairs.
(904) 546-7108 / 7109
Serves as the primary point-of-contact for operational commands. Tracks inpatients and intensive outpatients until the service member is returned to their unit.
Hospital Central Tower, 2nd Floor, Room 2013A
Cell: (904) 314-9235
Email (for program management, logistics, administrative support issues):
Email (for medical providers):
Appointments: (904) 546-7004
See the TRICARE Formulary (list of medicines). Find out more about the formulary here. View Naval Hospital Jacksonville's / Branch Health Clinic Jacksonville's formulary.
Skip the trip, with medications delivered to your home. Includes refills by mail, phone, or online; and an automatic-refill option. Active duty have no co-pay. For other patients, your co-pay is for a 90-day supply. So it’s about 1/5 the cost of TRICARE retail pharmacies for generics, and about 1/3 the cost of TRICARE retail pharmacies for brand-names. To change your prescription to Home Delivery, visit Express Scripts, or download the Express Scripts app, or call (877) 363-1303.
You can receive up to a 90-day supply (for most medications) with no co-pay.
Call (800) NAV-PHAR (800-628-7427), or refill online at www.TRICAREonline.com. You’ll need your prescription number (on the label) and the last four digits of the sponsor's social security number.
(904) 546-7186 (Active Duty only)
Pick up refills, and new prescriptions from TRICARE network providers here. (904) 542-1540
Contact us to report concerns about insects or conditions at on-base facilities:
(904) 546-7024 / 7027
Active duty are assigned to a Primary Care Manager (PCM) in Primary Care: (904) 546-7107
Primary Care has one Medical Home Port Team: Silver Team. It is the central resource for your health needs: urgent, preventive, and routine.
For our Appointment Lines, 24/7 Nurse Advice Line, TRICARE Online Patient Portal, secure email messaging, and Pharmacy Home Delivery, please see the Getting Care page.
(904) 546-7094 / 7095 / 7107
Required for active duty (and accompanying family members) with orders to an operational platform or isolated duty. This process should begin as soon as you receive orders.
Open 24/7, including federal holidays. For clinical advice or help finding urgent care, contact the Nurse Advice Line. Call 800-TRICARE (800-874-2273), or for web chat or video chat, visit www.MHSNurseAdviceLine.com.
This option provides up to a 30-day supply, with a co-pay for each 30-day supply. (Active duty have no co-pay.) To find out more, contact Express Scripts at (877) 363-1303 or www.express-scripts.com/TRICARE.
Visit TRICARE at www.TRICARE.mil or call (800) 444-5445 (Humana Military), to find out about benefits, claims, transferring your TRICARE enrollment to this region, Primary Care Manager (PCM) assignments, TRICARE plans (Prime, Select, TRICARE for Life, TRICARE Young Adult, etc.), and dental plans. Or contact our HBA for local issues: Hospital Central Tower, 1st Floor, by our galley:
To manage your care online (book appointments, refill prescriptions, see lab results), visit the TRICARE Online Patient Portal at www.TRICAREonline.com.
To securely email your care team (for non-urgent issues), sign up at www.TOLsecuremessaging.com.
Navy Care offers a live, virtual visit with a clinician — on your smartphone, laptop, or computer. You can use it from home, work, or wherever you want to receive care. It's private, secure, and free.
Please register today for Navy Care, so it’s ready when you need care.
Visit the website, or download the “Navy Care” app on your mobile device – for ioS or Android.
To make an appointment, call your clinic’s appointment line (as usual) and we’ll set up a virtual visit.
Assists wounded warriors and their families with navigating TRICARE, Medicare, and Veterans Affairs health systems; medical equipment; behavioral health; resources (food, shelter, transportation); and transitional care when relocating. Call (888) 4GO-WNAP (888-446-9627), visit: www.humanamilitary.com/beneficiary/plans-and-programs/wnap/, or email: email@example.com.
Coordinates the non-medical care of seriously wounded, ill, and injured sailors and Coast Guardsmen; and provides resources to their families. Visit: www.navywoundedwarrior.com or call (904) 542-9581.
Aboard NAS Jacksonville
Building 964 (corner of Enterprise Ave., Ajax St. and Birmingham Ave.)
Jacksonville, FL. 32214