Getting Care

For general inquiries, (including directions) call our hospital's quarterdeck at (904) 542-7300.

Visitor Guidelines

There are no special pandemic limits on visitors in outpatient clinics or the E.R.
In inpatient units, visitors are limited to:
  •  2 healthy adult visitors: Labor & Delivery / Maternal Infant Unit.
  • 1 healthy adult visitor: Multi-Service Unit, Behavioral Health Unit, Intensive Care Unit.
As always, staff might limit visitors, based on patient well-being, safety, and privacy.
Regardless of vaccination status, all patients and visitors must wear a mask when visiting Naval Hospital Jacksonville or one its branch health clinics.

Address

Aboard NAS Jacksonville
2080 Child St.
Jacksonville, FL 32214

PCSing Here?

  • Call DEERS at (800) 538-9552 to update your address.
  • Change your Primary Care Manager (PCM) by calling (800) 444-5445 or visiting www.TRICARE.mil.
  • Go to Medical Records to register, update your address and telephone, turn in records, and submit health insurance information. Please keep us updated with any changes.
  • If you're moving with school-age children, see the Florida Department of Health or Georgia Department of Education websites.

Base Access

Please call your sponsor or Security / Pass & ID.

  • Hospital / NAS Jacksonville:
    Visitors without base access who arrive during business hours must first complete a Military Access Control System (MACS) request through your sponsor with hospital security at (904) 542-7545. The pass can be picked up at Pass & ID at NAS Jacksonville’s Yorktown Gate, (904) 542-4529/4530 during business hours. Bring a driver’s license, vehicle registration, and vehicle insurance. All vehicle occupants need photo ID. If vehicle owner is not present, you need a signed letter from the owner authorizing vehicle use. If your visit is expected after-hours / weekends, work with your sponsor or hospital staff to complete a MACS request at least 24 hours in advance.
  • For the birth of a child, staff can provide sponsors with multiple MACS forms (based on delivery date) for family and friends. Please talk to Labor & Delivery staff, so your sponsor can obtain 30-day visitor passes.
  • MCLB Albany Pass & ID:
    (229) 639-5100/5200
  • NAS Key West Pass & ID:
    (305) 293-2806
  • NSB Kings Bay Pass & ID:
    (912) 573-1180
  • NS Mayport Pass & ID:
    (904) 270-5585

Facility Map

Don't forget to keep your family's information up-to-date in DEERS.