COVID-19 vaccination first and second dose, additional dose for immunocompromised and booster dose offered at  NAS Jacksonville Officers' Club, with an appointment. Schedule your appointment  | COVID -19 updates

Health Clinics

Branch Health Clinic Kings Bay


(912) 573-6450

Behavioral Health / Mental Health

Phone: (912) 573-4524

Case Management

Phone: (912) 573-4209

CO’s Care Line

Phone: (904) 542-2273

Customer Relations

Phone: (912) 573-8801 and ask for Customer Relations, or email.


Phone: (912) 573-4212

Emergency and Urgent Care

In an emergency, call 911 or go to your nearest Emergency Room (Branch Health Clinic Kings Bay doesn't have an E.R.).  For urgent care, call our Appointment Line or Nurse Advice Line.

Exceptional Family Member Program (EFMP)

Serves active duty families with special health and education needs.
Phone: (912) 573-6021

Family Medicine

Adults and children can be assigned to a Primary Care Manager (PCM) in Family Medicine: (912) 573-8801

Family Medicine has two Medical Home Port Teams:  Black and Maroon Teams.  It is the central resource for your health needs:  urgent, preventive, and routine.

  • Our team partners with you.
  • You can choose your PCM.
  • We work with you to coordinate care (including specialty care).
  • We connect you and your family to information and support.
  • You and your PCM work together to develop a plan of care. This includes:
    • tests and treatment;
    • short-and long-term goals.
  • A second opinion is available in our clinic.

For our Appointment Lines, 24/7 Nurse Advice Line, TRICARE Online Patient Portal, secure email messaging, and Pharmacy Home Delivery, please see the Getting Care page.

Health Promotions

Offers individual and group classes, including: tobacco cessation, weight management, health fitness, and nutrition. Please stop by, call, or make an appointment.
Phone: (912) 573-4237 (at NSB Kings Bay Fitness Center)


Phone: (912) 573-8250


Phone: (912) 573-4265

Medical Records

Phone: (912) 573-4242

Mental Health / Behavioral Health

Phone: (912) 573-4524

Occupational Health

Phone: (912) 573-3638


Phone: (912) 573-4227

Periodic Health Assessment (PHA) / Pre- and Post-Deployment Health

Phone: (912) 573-6021


See the TRICARE Formulary (list of medicines).  Find out more about the formulary here. View Naval Hospital Jacksonville's / Branch Health Clinic Kings Bay's formulary.

Pharmacy Home Delivery

Skip the trip, with medications delivered to your home.  Includes refills by mail, phone, or online; and an automatic-refill option.  Active duty have no co-pay.  For other patients, your co-pay is for a 90-day supply.  So it’s about 1/5 the cost of TRICARE retail pharmacies for generics, and about 1/3 the cost of TRICARE retail pharmacies for brand-names.  To change your prescription to Home Delivery, visit Express Scripts, or download the Express Scripts app, or call (877) 363-1303.

Our Pharmacy

You can receive up to a 90-day supply (for most medications) with no co-pay.


Call (800) NAV-PHAR (800-628-7427), or refill online at You’ll need your prescription number (on the label) and the last four digits of the sponsor's social security number.

BHC Kings Bay Pharmacy

(912) 573-4234 / 4264
Monday - Thursday:  7 a.m. - 4:30 p.m.
Friday:  7 a.m. - 4:00 p.m. 

TRICARE Retail Pharmacy Network

This option provides up to a 30-day supply, with a co-pay for each 30-day supply.  (Active duty have no co-pay.)  To find out more, contact Express Scripts at (877) 363-1303 or

Physical Therapy (PT) & Occupational Therapy (OT)

Phone: (912) 573-4460

Preventive Medicine / Environmental Health

Contact us to report concerns about insects or conditions at on-base facilities.

Phone: (912) 573-4253


Phone: (912) 573-3812

Sick Call

Phone: (912) 573-8801

Substance Abuse Rehabilitation Program

Phone: (912) 573-4524

Suitability Screening

Required for active duty (and accompanying family members) with orders to an operational platform or isolated duty.  This process should begin as soon as you receive orders.

Phone: (912) 573-6021

Undersea Medicine (Naval Submarine Support Center Kings Bay)

Phone: (912) 573-2939

Nurse Advice (24/7)

Open 24/7, including federal holidays.  For clinical advice or help finding urgent care, contact the Nurse Advice Line.  Call 800-TRICARE (800-874-2273), or for web chat or video chat, visit

TRICARE Health Benefits Advisor (HBA)

Visit TRICARE at or call (800) 444-5445 (Humana Military), to find out about benefits, claims, transferring your TRICARE enrollment to this region, Primary Care Manager (PCM) assignments, TRICARE plans (Prime, Select, TRICARE for Life, TRICARE Young Adult, etc.), and dental plans. Or contact our HBA for local issues:

(912) 573-4228

TRICARE Online Patient Portal

To manage your care online (book appointments, refill prescriptions, see lab results), visit the TRICARE Online Patient Portal at

TRICARE Online Patient Portal - Secure Email Messaging

To securely email your care team (for non-urgent issues), sign up at

COVID-19 Vaccine Appointments

Appointments for first and second dose of COVID-19 vaccines to: active duty, TRICARE beneficiaries age 12 and older, on-base civilian employees and contractors, an additional dose to immunocompromised, and a booster dose for TRICARE beneficiaries age 65 and older and other high-risk groups as defined by Centers For Disease Control, can be made using the DHA COVID-19 Vaccine Appointment Portal or by calling 912-573-6515. 
Please bring your TRICARE beneficiary ID Card and arrive 15 minutes prior to your scheduled appointment time. If you are receiving your second dose or additional dose (if immunocompromised) , please bring your vaccination card that shows your previous documented dose(s). Please ensure that you receive your second dose at the same site that you received your first dose.
--  COVID-19 vaccines are not available by walk-in.  
--  Regardless of vaccination status, face masks are required when visiting the clinic.

COVID-19 Vaccine Availability

COVID-19 vaccines currently available to all U.S. citizens and residents are Johnson & Johnson/Janssen, Pfizer-BioNTech-COMIRNATY®, and Moderna. These vaccines are safe and effective against COVID-19 and its variants.
  •  The Food and Drug Administration (FDA) has fully authorized the Pfizer COMIRNATY® vaccine for individuals age 16 and older.
  • The Pfizer-BioNTech vaccine is offered through an FDA Emergency Use Authorization (EUA) for children ages 12 -15.
  • The Johnson & Johnson and Moderna vaccines are offered through an FDA EUA for individuals age 18 and older.
The CDC recommends COVID-19 vaccination for all people 12 years and older, including people who are pregnant, breastfeeding, trying to get pregnant now, or might become pregnant in the future.

DOD COVID-19 Vaccine Mandate

 The DOD now requires COVID-19 vaccines for all members of the Armed Forces under DOD authority on active duty or in the Ready Reserve, including the National Guard, who are not fully vaccinated against COVID-19. This include pregnant service members. Each service will decide their own deadline for vaccination.
  • If you’re a service member and you’ve received a COVID-19 vaccine from a non-DOD provider, make sure to update your medical records.
  • If you haven’t received your COVID vaccine yet, schedule your vaccine as soon as you can. 
  • Find a DOD COVID Vaccine Location near you.
 The DOD already requires all ADSMs to get other types of vaccines before they join the military. There are very narrow religious and medical exemptions available on a case-by-case basis. If you have questions, contact your unit commander.

Additional Dose for Immunocompromised

If you have certain immunocompromising conditions, such as undergoing cancer treatment or taking medications which suppress your immune system, CDC recommends you get an additional dose of an mRNA vaccine at least 28 days after your second dose of an mRNA vaccine. >>Learn More

Booster Dose (Pfizer Only)

A COVID-19 Pfizer booster shot is available for people who completed their primary Pfizer vaccine series at least 6 months ago AND meet at least one of the following criteria:

  • 65 years of age and older and residents in long term care facilities should receive a booster dose
  • 50-64 years of age with underlying medical conditions should receive a booster dose
  • 18-49 years of age with underlying medical conditions
  • 18-64 years of age who live or work in a high-risk setting

Get the COVID-19 vaccine to protect yourself, your family, your community, and our nation.
To learn more about the COVID-19 vaccine, visit

Are You a DOD Civilian Employee?

All DOD civilian employees must be fully vaccinated by Nov. 22, 2021, subject to exemptions as required by law. >>See SecDef Memo

  • Employees are considered fully vaccinated 2 weeks after completing the second dose of a two-dose COVID-19 vaccine or 2 weeks after receiving a single dose of a one-dose COVID-19 vaccine.

 DoD civilian employees must be fully vaccinated by their entry on duty (start) date or Nov. 22, 2021, whichever is later.

Warrior Navigation & Assistance Program (WNAP)

Assists wounded warriors and their families with navigating TRICARE, Medicare, and Veterans Affairs health systems; medical equipment; behavioral health; resources (food, shelter, transportation); and transitional care when relocating.  Call (888) 4GO-WNAP (888-446-9627), visit:, or email:

Wounded Warrior - Safe Harbor

Coordinates the non-medical care of seriously wounded, ill, and injured sailors and Coast Guardsmen; and provides resources to their families.  Visit: or call (904) 542-9581.

Contact Us


(912) 573-6450


(912) 573-4215


Aboard NSB Kings Bay
Building 1028
881 USS James Madison Rd.
Kings Bay, GA 31547
Don't forget to keep your family's information up-to-date in DEERS.