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HomeClinicsBranch Health Clinic Kings Bay

Health Clinics

Branch Health Clinic Kings Bay


(912) 573-6450

Behavioral Health / Mental Health

Phone: (912) 573-4524

Case Management

Phone: (912) 573-4209

CO’s Care Line

Phone: (904) 542-2273

Customer Relations

Phone: (912) 573-8801 and ask for Customer Relations, or email.


Phone: (912) 573-4212

Emergency and Urgent Care

In an emergency, call 911 or go to your nearest Emergency Room (Branch Health Clinic Kings Bay doesn't have an E.R.).  For urgent care, call our Appointment Line or Nurse Advice Line.

Exceptional Family Member Program (EFMP)

Serves active duty families with special health and education needs.
Phone: (912) 573-6021

Family Medicine

Adults and children can be assigned to a Primary Care Manager (PCM) in Family Medicine: (912) 573-8801

Family Medicine has two Medical Home Port Teams:  Black and Maroon Teams.  It is the central resource for your health needs:  urgent, preventive, and routine.

  • Our team partners with you.
  • You can choose your PCM.
  • We work with you to coordinate care (including specialty care).
  • We connect you and your family to information and support.
  • You and your PCM work together to develop a plan of care. This includes:
    • tests and treatment;
    • short-and long-term goals.
  • A second opinion is available in our clinic.

For our Appointment Lines, 24/7 Nurse Advice Line, TRICARE Online Patient Portal, secure email messaging, and Pharmacy Home Delivery, please see the Getting Care page.

Health Promotions

Offers individual and group classes, including: tobacco cessation, weight management, health fitness, and nutrition. Please stop by, call, or make an appointment.
Phone: (912) 573-4237 (at NSB Kings Bay Fitness Center)


Phone: (912) 573-8250


Phone: (912) 573-4265

Medical Records

Phone: (912) 573-4242

Mental Health / Behavioral Health

Phone: (912) 573-4524

Occupational Health

Phone: (912) 573-3638


Phone: (912) 573-4227

Periodic Health Assessment (PHA) / Pre- and Post-Deployment

Phone: (912) 573-6021


See the TRICARE Formulary (list of medicines).  Find out more about the formulary here. View Naval Hospital Jacksonville's / Branch Health Clinic Kings Bay's formulary.

Pharmacy Home Delivery

Skip the trip, with medications delivered to your home.  Includes refills by mail, phone, or online; and an automatic-refill option.  Active duty have no co-pay.  For other patients, your co-pay is for a 90-day supply.  So it’s about 1/5 the cost of TRICARE retail pharmacies for generics, and about 1/3 the cost of TRICARE retail pharmacies for brand-names.  To change your prescription to Home Delivery, visit Express Scripts, or download the Express Scripts app, or call (877) 363-1303.

Our Pharmacy

You can receive up to a 90-day supply (for most medications) with no co-pay.


Call (800) NAV-PHAR (800-628-7427), or refill online at You’ll need your prescription number (on the label) and the last four digits of the sponsor's social security number.

BHC Kings Bay Pharmacy

(912) 573-4234 / 4264
Monday - Thursday:  7 a.m. - 6 p.m.
Friday:  7 a.m. - 5 p.m. / last Friday of the month:  7 - 11:30 a.m.

TRICARE Retail Pharmacy Network

This option provides up to a 30-day supply, with a co-pay for each 30-day supply.  (Active duty have no co-pay.)  To find out more, contact Express Scripts at (877) 363-1303 or

Physical Therapy (PT) & Occupational Therapy (OT)

Phone: (912) 573-4460

Preventive Medicine / Environmental Health

Contact us to report concerns about insects or conditions at on-base facilities.

Phone: (912) 573-4253


Phone: (912) 573-3812

Sick Call

Phone: (912) 573-8801

Substance Abuse Rehabilitation Program

Phone: (912) 573-4524

Suitability Screening

Required for active duty (and accompanying family members) with orders to an operational platform or isolated duty.  This process should begin as soon as you receive orders.

Phone: (912) 573-6021

Undersea Medicine (Naval Submarine Support Center Kings Bay)

Phone: (912) 573-2939

Nurse Advice (24/7)

Open 24/7, including federal holidays.  For clinical advice or help finding urgent care, contact the Nurse Advice Line.  Call 800-TRICARE (800-874-2273), or for web chat or video chat, visit

TRICARE Health Benefits Advisor (HBA)

Visit TRICARE at or call (800) 444-5445 (Humana Military), to find out about benefits, claims, transferring your TRICARE enrollment to this region, Primary Care Manager (PCM) assignments, TRICARE plans (Prime, Select, TRICARE for Life, TRICARE Young Adult, etc.), and dental plans. Or contact our HBA for local issues:

(912) 573-4228

TRICARE Online Patient Portal

To manage your care online (book appointments, refill prescriptions, see lab results), visit the TRICARE Online Patient Portal at

TRICARE Online Patient Portal - Secure Email Messaging

To securely email your care team (for non-urgent issues), sign up at

Virtual Visits

Navy Care offers a live, virtual visit with a clinician — on your smartphone, laptop, or computer.  You can use it from home, work, or wherever you want to receive care.  It's private, secure, and free.

Please register today for Navy Care, so it’s ready when you need care.

Visit the website, or download the “Navy Care” app on your mobile device – for ioS or Android.

To make an appointment, call your clinic’s appointment line (as usual) and we’ll set up a virtual visit.

Warrior Navigation & Assistance Program (WNAP)

Assists wounded warriors and their families with navigating TRICARE, Medicare, and Veterans Affairs health systems; medical equipment; behavioral health; resources (food, shelter, transportation); and transitional care when relocating.  Call (888) 4GO-WNAP (888-446-9627), visit:, or email:

Wounded Warrior - Safe Harbor

Coordinates the non-medical care of seriously wounded, ill, and injured sailors and Coast Guardsmen; and provides resources to their families.  Visit: or call (904) 542-9581.

Contact Us


(912) 573-6450


(912) 573-4215


Aboard NSB Kings Bay
Building 1028
881 USS James Madison Rd.
Kings Bay, GA 31547
Don't forget to keep your family's information up-to-date in DEERS.