The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

Getting Care

Appointments & Referrals

 

  • Naval Hospital Jacksonville: 904- 542-4677 or 800-529-4677
  • BHC Albany: 229-639-7886
  • BHC Jax: 904-546-7094 (active duty) | 904-542-3500, option 2 (active duty)
  • BHC Key West: 305-293-4834 / 4851
  • BHC Kings Bay: 912-573-6450
  • BHC Mayport: 904-270-3248
  • If you get a referral to a specialist at our hospital, please call 904-542-4677.

Finding TRICARE Resources 

Need to find information about referrals, claims, and enrollment information? Visit the TriWest Patient Portal.  

Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more.  

 

Contact Us

Phone:

904-542-4677 or 800-529-4677

If you get a referral to a specialist at our hospital, please call 904-542-4677.
Don't forget to keep your family's information up-to-date in DEERS.