The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

Getting Care

For general inquiries, (including directions) call our hospital's quarterdeck at (904) 542-7300.

Visitor Guidelines

As always, staff might limit visitors, based on patient well-being, safety, and privacy.

Address

Aboard NAS Jacksonville
2080 Child St.
Jacksonville, FL 32214

PCSing Here?

  • Call DEERS at (800) 538-9552 to update your address.
  • Change your Primary Care Manager (PCM) by calling (800) 444-5445 or visiting www.TRICARE.mil.
  • Go to Medical Records to register, update your address and telephone, turn in records, and submit health insurance information. Please keep us updated with any changes.
  • If you're moving with school-age children, see the Florida Department of Health or Georgia Department of Education websites.

Base Access

Please call your sponsor or Security / Pass & ID.

  • Hospital / NAS Jacksonville:
    Visitors without base access who arrive during business hours must first complete a Military Access Control System (MACS) request through your sponsor with hospital security at (904) 542-7545. The pass can be picked up at Pass & ID at NAS Jacksonville’s Yorktown Gate, (904) 542-4529/4530 during business hours. Bring a driver’s license, vehicle registration, and vehicle insurance. All vehicle occupants need photo ID. If vehicle owner is not present, you need a signed letter from the owner authorizing vehicle use. If your visit is expected after-hours / weekends, work with your sponsor or hospital staff to complete a MACS request at least 24 hours in advance.
  • For the birth of a child, staff can provide sponsors with multiple MACS forms (based on delivery date) for family and friends. Please talk to Labor & Delivery staff, so your sponsor can obtain 30-day visitor passes.
  • MCLB Albany Pass & ID:
    (229) 639-5100/5200
  • NAS Key West Pass & ID:
    (305) 293-2806
  • NSB Kings Bay Pass & ID:
    (912) 573-1180
  • NS Mayport Pass & ID:
    (904) 270-5585

Facility Map

Don't forget to keep your family's information up-to-date in DEERS.