Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Dental

Dental care at Naval Branch Health Clinic Jacksonville is provided to active duty only.  Members of the dental team might include a dentist, dental assistants, dental hygienists, and lab technicians.

Services Provided

  • Exams, cleanings, x-rays, fluoride, sealants
  • Fillings
  • Root canals
  • Gum surgery
  • Oral surgery and tooth extractions
  • Crowns and dentures

How to Make an Appointment

To make a Dental appointment, call 904-546-7100 / 7101.

Contact Us

Phone

904-546-7100 / 7101

Location

Naval Branch Health Clinic Jacksonville
Don't forget to keep your family's information up-to-date in DEERS.