Attn. Patients,
As we transition to a new electronic health record, we have collaborated with Humana and Physicians Group Services, Primary Care providers within the local network, to ensure access to care needs for primary healthcare services. If an appointment is unavailable at the Naval Hospital, patients will be offered a referral to Physicians Group Services which has many locations throughout our geographic area. Please continue to call our Centralized Appointment line at 904-542-4677 and the Naval Hospital Staff will assist you with this process. Active Duty family members and retirees and their families do not need a referral for urgent care visits. Active Duty are able to call the Nurse Advice Line at 1-800-TRICARE (1-800-874-2273) to obtain an urgent care referral. Thank you for your understanding and support during this transition.