Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Tag: Naval Branch Health Clinic Jacksonville; Pharmacy; Awards;

Lt. Cmdr. Jeremy Griswold, assistant department head for Naval Hospital Jacksonville�s pharmacy, reviews prescriptions at the outpatient pharmacy.

Dec. 14, 2020

Naval Hospital Jacksonville pharmacy staff recognized for outstanding service

JACKSONVILLE, Fla. — Naval Hospital (NH) Jacksonville pharmacy staff were recognized for their outstanding accomplishments during the Joint Federal Pharmacy Seminar’s (JFPS) annual Navy pharmacy virtual awards ceremony on Nov. 13.

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