Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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June 2, 2022

Naval Hospital Jacksonville opens Lactation Pod for Moms

JACKSONVILLE, Fla. — Naval Hospital (NH) Jacksonville now offers a lactation pod (for breastfeeding mothers) on the second floor near Family Medicine, Ophthalmology, and General Surgery.

Lt. Cmdr. Jasmyne Irizarry, a perioperative nurse at Naval Hospital Jacksonville, opens a sequential compression device for a patient prior to surgery.

Feb. 2, 2021

Naval Hospital Jacksonville designated “CNOR Strong”

JACKSONVILLE, Fla. — Naval Hospital (NH) Jacksonville has been recognized as a "CNOR Strong" (Certified Perioperative Nurse) facility by the Competency & Credentialing Institute.

Lt. Cmdr. Alexandra Perry, a physician who works in the intensive care unit at Naval Hospital Jacksonville, reviews a COVID-19 vaccine information sheet prior to receiving the hospital’s first dose of the new vaccine on Dec. 16.

Dec. 22, 2020

A shot of hope: Naval Hospital Jacksonville administers COVID-19 vaccine

JACKSONVILLE, Fla. — Naval Hospital (NH) Jacksonville is among the first wave of Department of Defense (DoD) hospitals to receive COVID-19 vaccines. NH Jacksonville received an initial supply on Dec. 15, and vaccinations started on Dec. 16.

Lt. Cmdr. Jeremy Griswold, assistant department head for Naval Hospital Jacksonville�s pharmacy, reviews prescriptions at the outpatient pharmacy.

Dec. 14, 2020

Naval Hospital Jacksonville pharmacy staff recognized for outstanding service

JACKSONVILLE, Fla. — Naval Hospital (NH) Jacksonville pharmacy staff were recognized for their outstanding accomplishments during the Joint Federal Pharmacy Seminar’s (JFPS) annual Navy pharmacy virtual awards ceremony on Nov. 13.

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